Doors FAQs
Find answers to specific product category, safety, design, and environmental questions.
- Like all commercial door manufacturers, Acrovyn Doors are sold through certified door distributors. Reach out to your local door distributor for a quotation. If you are unsure who your local door distributor is, please contact the Acrovyn Doors team for assistance by visiting our contact page.
- Contact the Acrovyn Doors team at 800.233.8493 or visit the sample request page.
- Acrovyn Doors is always up for the challenge when it comes to unique door needs and has solved many of these specific project requirements in the past. To discuss your project specifics and how we may be able to help, please contact the Acrovyn Doors team at 800.233.8493 or visit our contact page.
- Customer order acknowledgements include a URL for order tracking that provides access to the CS order inquiry system. You will need the order number and customer number located on the order acknowledgment. Once in the system, numerous pieces of information are available, including line item descriptions & quantities, ship date and freight tracking.
- Acrovyn and stainless steel edge covers, as well as the replaceable wood stiles, can be purchased by contacting the Acrovyn Doors team at 800.233.8493. Please have color, sizes, quantities and door reference from the top of the door ready prior to placing your order.
- To see if your doors are eligible for the Edge of a Lifetime warranty, contact the Acrovyn Doors team at 800.233.8493.
- YES: Both the edge covers and stiles are authorized to be replaced in the field (including on fire-rated doors) without requiring a licensed machinist or relabeling service. Lock edges are able to be replaced without removing the door from the opening.
- All non-rated & fire rated singles, pairs & double egress doors are available with the replaceable edge design, including both the replaceable edge cover and stiles. All Acrovyn Doors are available with our replaceable Acrovyn edge cover.
- NOTE: Certain hardware such as CVR's are available with a replaceable cover only on the latch edge. Some specialty doors may not be available in pairs or double egress, or with replaceable stiles. See the Tech Data Manual for specific details.
- Visit the link below to view the Acrovyn Doors Limited Lifetime Warranty.
- Acrovyn was designed to be cleaned easily with non-abrasive cleaners. Instructions can be found in the care and maintenance section of this manual.
- YES: Fire labels can be installed in the field by contacting the listing agency the doors were originally labeled through or by a 3rd party certification company. Fire labels may not be sent from the factory to any individual in the field to be installed.
- YES: The Acrovyn material alone is UL Classified and Labeled Class 1 or Class A. However, wood doors (such as Acrovyn Doors) are exempt from this test, as the ASTM E84 test standard is for building materials (interior finishes & trims). Wood doors have their own test standards, UL 10B/UL 10C, etc.
- All fire rated doors that are manufactured by CS Acrovyn Doors meet the first and life safety testing requirements of UL10C, and NFPA 252. All fire rated doors are labeled under Guardian Fire Testing Laboratories or Intertek fire testing requirements.
- Tech Data Manual
- The Authority Having Jurisdiction (AHJ) has the final say on what is permitted. Since the fire door listing agencies (UL, Intertek, Guardian, etc.) have to adhere to NFPA 80, their response is typically that, if an AHJ will accept a door that conflicts with NFPA 80, they also should be able to accept a door without a label.
- YES: Please contact the Acrovyn Doors team at 800.233.8493 with any specific questions regarding available glazing options or visit our contact page.
- YES: Non-rated doors are able to be trimmed to width in the field, however, the warranty will not cover any damage resulting from the work performed. Field trimming will involve removing the replaceable edge components and trimming the core of the door.
- Field trimming the width of a fire-rated door is not permitted and will void the fire rating.
- Acrovyn Doors can prepare fire rated doors up to and including 90-minute for the following hardware:
- Electric Power Transfer (EPT)
- 3/8” Raceway
- Concealed Vertical Rod (CVR) [Model includes Replaceable cover only]
- Concealed Vertical Cable (CVC) [Model includes Replaceable cover only]
- Flush bolts (Extension type OR Double bored)
- Additionally, industry standard hardware such as cylindrical locks, mortise locks, strikes, etc. can be prepared. See the Tech Manual for specific details.
- Tech Data Manual
- Acoustical gasketing is supplied by others. See Tech Data Manual for gasketing seal sets required.
- YES: Acrovyn Doors are factory sealed using a "Clear Polyurethane Aerosol" product. This is done as a benefit to help protect against door warpage. The lifetime warranty protects the customer from excessive door warpage.
- Architectural grade wood doors are built in accordance with industry standards provided by AWI and/or WDMA. All manufacturers, including Acrovyn Door Systems, comply with WDMA standards. However, doors with wood face veneers may be built with the standards of AWI and may be eligible for the AWI Quality Certification Program. This program is specific to the aesthetic appearance of wood veneer only. It is not applicable to Acrovyn faces.
- Click here to see all available options: Solid, Woodgrain, AbD
- Consistent humidity between 25% & 55%. Consistent temperature between 50°F and 90°F.
- Identifying labels can be found on top or hinge edge of door. These include CS logo, date of manufacturing, door number, and order number.
- Yes. Many nonrated Acrovyn Door models are compatible with commercial sliding door hardware.